{"id":14428,"date":"2025-05-28T11:36:35","date_gmt":"2025-05-28T09:36:35","guid":{"rendered":"https:\/\/trinamixsensing.com\/?page_id=14428"},"modified":"2026-07-09T09:38:05","modified_gmt":"2026-07-09T07:38:05","slug":"apoio-tecnico","status":"publish","type":"page","link":"https:\/\/trinamixsensing.com\/pt-pt\/apoio-tecnico\/","title":{"rendered":"Apoio T\u00e9cnico"},"content":{"rendered":"<div data-component=\"HeroStage\" data-props=\"{&quot;slides&quot;:[{&quot;image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;alt&quot;:&quot;&quot;},&quot;video&quot;:&quot;&quot;,&quot;mVideo&quot;:&quot;&quot;,&quot;title&quot;:&quot;&quot;,&quot;text&quot;:&quot;&quot;,&quot;link&quot;:{&quot;url&quot;:&quot;&quot;,&quot;rel&quot;:&quot;&quot;,&quot;linkTarget&quot;:&quot;&quot;},&quot;slideIndex&quot;:0}],&quot;type&quot;:&quot;s&quot;,&quot;headline&quot;:&quot;Support para as solu\\u00e7\\u00f5es port\\u00e1teis de espectroscopia NIR da trinamiX&quot;,&quot;text&quot;:&quot;O seu local centralizado para ajuda e respostas. 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stroke=\\&quot;var(--icon-base, black)\\&quot; stroke-width=\\&quot;0.6\\&quot;\\\/&gt;\\n&lt;\\\/svg&gt;                            &lt;span class=\\&quot;sr-only\\&quot;&gt;Home&lt;\\\/span&gt;\\n                        &lt;\\\/a&gt;\\n                                                &lt;\\\/li&gt;\\n            &lt;\\\/ol&gt;\\n&lt;\\\/nav&gt;\\n&quot;}\"><\/div>\n\n\n\n<div class=\"group__wrapper align-full default has-secondary-background-color\" style=\"--background:default;--overflowTop:0%;--overflowBottom:0%;--addBackground:false;--addDecor:false;--overflow:none\"><div class=\"wp-block-group align-full default has-secondary-background-color is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"group__wrapper align-full default\" style=\"--background:default;--overflowTop:0%;--overflowBottom:0%;--addBackground:false;--addDecor:false;--overflow:none\"><div class=\"wp-block-group align-full default is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Navegar por Produto<\/h2>\n\n\n<div class=\"align wp-block-dhsv-support-list\">\n    <div data-component=\"SupportListComponent\" data-props=\"{&quot;align&quot;:&quot;&quot;,&quot;selectedTypes&quot;:[&quot;60&quot;,&quot;61&quot;],&quot;selectedSupportType&quot;:&quot;&quot;,&quot;showFilters&quot;:true,&quot;currentLang&quot;:&quot;pt-pt&quot;}\"><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"group__wrapper align-full x-white-right has-secondary-background-color\" style=\"--background:x-white-right;--overflowTop:0%;--overflowBottom:0%;--addBackground:true;--addDecor:false;--overflow:none\"><div class=\"background\"><div class=\"wp-block-group align-full is-style-background x-white-right has-secondary-background-color is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Navegar por aplica\u00e7\u00e3o<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Encontre guias de medi\u00e7\u00e3o, tutoriais e perguntas frequentes de support<\/p>\n\n\n<div class=\"align wp-block-dhsv-support-list\">\n    <div data-component=\"SupportListComponent\" data-props=\"{&quot;align&quot;:&quot;&quot;,&quot;showFilters&quot;:false,&quot;selectedTypes&quot;:[&quot;64&quot;],&quot;selectedSupportType&quot;:&quot;&quot;,&quot;currentLang&quot;:&quot;pt-pt&quot;}\"><\/div>\n<\/div>\n\n\n\n<div style=\"height:100px;width:0px\" aria-hidden=\"true\" class=\"wp-block-spacer preset-height-s\"><\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center has-primary-background-color has-background is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-constrained wp-block-column-is-layout-constrained\" style=\"flex-basis:30%\">\n<figure class=\"wp-block-image alignwide size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"125\" height=\"125\" src=\"https:\/\/trinamixsensing.com\/wp-content\/uploads\/Eurofins-Application-Icon-1-1.png\" alt=\"\" class=\"wp-image-7225\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<p class=\"has-h-4-font-size wp-block-paragraph\">Centro de Downloads<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Aceda facilmente a fichas de dados, materiais de marketing, documentos t\u00e9cnicos, comunicados de imprensa, guias de solu\u00e7\u00e3o, notas de aplica\u00e7\u00e3o e not\u00edcias de produtos para obter informa\u00e7\u00f5es essenciais sobre as nossas tecnologias e oferta de solu\u00e7\u00f5es.<\/p>\n\n\n<div class=\"dhsv-buttons horizontal is-layout-flex wp-block-dhsv-buttons-is-layout-flex\"  style=\"display: flex; flex-wrap: wrap; flex-direction: row; justify-content: left\">\n\t\n<div\n    data-component=\"Button\"\n    data-props=\"{\n    &quot;title&quot;: &quot;Visite o Centro de Downloads&quot;,\n    &quot;type&quot;: &quot;type-outline-green&quot;,\n    &quot;link&quot;: {\n        &quot;url&quot;: &quot;https:\\\/\\\/trinamixsensing.com\\\/download-center\\\/&quot;\n    },\n    &quot;align&quot;: &quot;left&quot;,\n    &quot;choose&quot;: &quot;standart&quot;,\n    &quot;iconButton&quot;: &quot;&quot;,\n    &quot;iconImage&quot;: [],\n    &quot;disabled&quot;: false,\n    &quot;spaceBetween&quot;: false\n}\"\n><\/div>\n\n\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:100px;width:0px\" aria-hidden=\"true\" class=\"wp-block-spacer preset-height-m\"><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"group__wrapper x-white-right\" style=\"--background:x-white-right;--overflowTop:0%;--overflowBottom:0%;--addBackground:true;--addDecor:false;--overflow:none\"><div class=\"background\"><div class=\"wp-block-group is-style-background x-white-right is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-constrained wp-block-column-is-layout-constrained\"><div data-component=\"CTA\" data-props=\"{&quot;headline&quot;:&quot;&lt;mark style=\\&quot;background-color:rgba(0, 0, 0, 0)\\&quot; class=\\&quot;has-inline-color has-black-color\\&quot;&gt;&lt;br\\\/&gt;&lt;strong&gt;Aceda ao Portal do Cliente para &lt;br\\\/&gt;an\\u00e1lise de dados e relat\\u00f3rios&lt;\\\/strong&gt;&lt;\\\/mark&gt;&quot;,&quot;description&quot;:&quot;Visite o portal do cliente para analisar os seus dados de medi\\u00e7\\u00e3o e criar relat\\u00f3rios de medi\\u00e7\\u00e3o.&quot;,&quot;align&quot;:&quot;wide&quot;,&quot;horizontal&quot;:false}\" data-prop-children=\"\n&lt;div class=&quot;dhsv-buttons horizontal is-layout-flex wp-block-dhsv-buttons-is-layout-flex&quot;  style=&quot;display: flex; flex-wrap: wrap; flex-direction: row; justify-content: left&quot;&gt;\n\t\n&lt;div\n    data-component=&quot;Button&quot;\n    data-props=&quot;{\n    &amp;quot;title&amp;quot;: &amp;quot;Ir para o Portal do Cliente&amp;quot;,\n    &amp;quot;type&amp;quot;: &amp;quot;type-outline-green&amp;quot;,\n    &amp;quot;align&amp;quot;: &amp;quot;left&amp;quot;,\n    &amp;quot;choose&amp;quot;: &amp;quot;standart&amp;quot;,\n    &amp;quot;iconButton&amp;quot;: &amp;quot;&amp;quot;,\n    &amp;quot;iconImage&amp;quot;: [],\n    &amp;quot;link&amp;quot;: {\n        &amp;quot;url&amp;quot;: &amp;quot;&amp;quot;\n    },\n    &amp;quot;disabled&amp;quot;: false,\n    &amp;quot;spaceBetween&amp;quot;: false\n}&quot;\n&gt;&lt;\/div&gt;\n\n\n&lt;\/div&gt;\n\n\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1380\" height=\"884\" src=\"https:\/\/trinamixsensing.com\/wp-content\/uploads\/Customer-Portal-\u2013-Spectra-View.png\" alt=\"\" class=\"wp-image-6794\" srcset=\"https:\/\/trinamixsensing.com\/wp-content\/uploads\/Customer-Portal-\u2013-Spectra-View.png 1380w, https:\/\/trinamixsensing.com\/wp-content\/uploads\/Customer-Portal-\u2013-Spectra-View-300x192.png 300w, https:\/\/trinamixsensing.com\/wp-content\/uploads\/Customer-Portal-\u2013-Spectra-View-768x492.png 768w\" sizes=\"auto, (max-width: 1380px) 100vw, 1380px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"group__wrapper align-full dots\" style=\"--background:dots;--overflowTop:0%;--overflowBottom:0%;--addBackground:true;--addDecor:false;--overflow:none\"><div class=\"background\"><div class=\"wp-block-group align-full is-style-background dots is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"group__wrapper align-wide default has-secondary-background-color\" style=\"--background:default;--overflowTop:0%;--overflowBottom:0%;--addBackground:false;--addDecor:false;--overflow:none\"><div class=\"wp-block-group align-wide default has-secondary-background-color is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-h-3-font-size wp-block-paragraph\">Precisa de ajuda com o seu produto trinamiX?<\/p>\n\n\n\n<p class=\"has-text-font-size wp-block-paragraph\">Inicie sess\u00e3o no Portal do Cliente e descreva brevemente o seu problema no formul\u00e1rio de contacto. O seu pedido ser\u00e1 atribu\u00eddo automaticamente aos especialistas de support apropriados, o que nos permite ajud\u00e1-lo mais rapidamente.<\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer preset-height-xs\"><\/div>\n\n\n<div class=\"dhsv-buttons horizontal is-layout-flex wp-block-dhsv-buttons-is-layout-flex\"  style=\"display: flex; flex-wrap: wrap; flex-direction: row; justify-content: left\">\n\t\n<div\n    data-component=\"Button\"\n    data-props=\"{\n    &quot;title&quot;: &quot;Solicitar support&quot;,\n    &quot;type&quot;: &quot;type-fill-green&quot;,\n    &quot;link&quot;: {\n        &quot;url&quot;: &quot;https:\\\/\\\/nirs.trinamixsensing.com\\\/help\\\/contact&quot;,\n        &quot;linkTarget&quot;: &quot;_blank&quot;,\n        &quot;rel&quot;: &quot;noreferrer noopener&quot;\n    },\n    &quot;align&quot;: &quot;left&quot;,\n    &quot;choose&quot;: &quot;standart&quot;,\n    &quot;iconButton&quot;: &quot;&quot;,\n    &quot;iconImage&quot;: [],\n    &quot;disabled&quot;: false,\n    &quot;spaceBetween&quot;: false\n}\"\n><\/div>\n\n\n<\/div>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer preset-height-xs\"><\/div>\n\n\n\n<p class=\"has-text-small-font-size wp-block-paragraph\">Ainda n\u00e3o se registou? Contacte-nos <a href=\"https:\/\/trinamixsensing.com\/contact\/\">aqui<\/a>.<\/p>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"group__wrapper default\" style=\"--background:default;--overflowTop:0%;--overflowBottom:0%;--addBackground:false;--addDecor:false;--overflow:none\"><div class=\"wp-block-group default is-layout-constrained wp-block-group-is-layout-constrained\">\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer preset-height-xs\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Partes deste texto foram traduzidas usando tradu\u00e7\u00e3o autom\u00e1tica ou intelig\u00eancia artificial.<\/em><\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer preset-height-xs\"><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Navegar por Produto Navegar por aplica\u00e7\u00e3o Encontre guias de medi\u00e7\u00e3o, tutoriais e perguntas frequentes de support Centro de Downloads Aceda facilmente a fichas de dados, materiais de marketing, documentos t\u00e9cnicos, comunicados de imprensa, guias de solu\u00e7\u00e3o, notas de aplica\u00e7\u00e3o e not\u00edcias de produtos para obter informa\u00e7\u00f5es essenciais sobre as nossas tecnologias e oferta de solu\u00e7\u00f5es. &hellip; <a href=\"https:\/\/trinamixsensing.com\/pt-pt\/apoio-tecnico\/\">Continued<\/a><\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-14428","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/trinamixsensing.com\/pt-pt\/wp-json\/wp\/v2\/pages\/14428","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/trinamixsensing.com\/pt-pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/trinamixsensing.com\/pt-pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/trinamixsensing.com\/pt-pt\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/trinamixsensing.com\/pt-pt\/wp-json\/wp\/v2\/comments?post=14428"}],"version-history":[{"count":30,"href":"https:\/\/trinamixsensing.com\/pt-pt\/wp-json\/wp\/v2\/pages\/14428\/revisions"}],"predecessor-version":[{"id":15519,"href":"https:\/\/trinamixsensing.com\/pt-pt\/wp-json\/wp\/v2\/pages\/14428\/revisions\/15519"}],"wp:attachment":[{"href":"https:\/\/trinamixsensing.com\/pt-pt\/wp-json\/wp\/v2\/media?parent=14428"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}